ESSEC Business School

Unifying services

Discover how ESSEC unified and enriched its students communication strategy.

BRINGING TOGETHER: 5000 STUDENTS, 3 COUNTRIES


With its four physical campus (Paris - Cergy - Rabat - Singapore), an online digital campus, international university exchange programs and more than 5000 students, ESSEC has numerous elements to consider when selecting its students tools and services, while avoiding its communication channels to lose effectiveness.

« Above all, our main concern was aimed toward our ability to reach out to our students wherever they are as to make sure we are providing them with quick and reliable access to information. » Benjamin Six, Head of Innovation and User Experience - ESSEC Business School

The mobile campus serving ESSEC students, professors and staff.

Information handling
Ability to communicate specifically and prioritise primary information
Data centralisation
The mobile app becomes the central point of access as it is connected to the School’s systems
Notifications service
Ensures efficient and effective communication 

Student satisfaction

Integration onto the mobile app of all students most frequently used services

Complete onboarding

The app is also available for teachers and staff, unifying the whole school community

Widespread adoption

Word of mouth across campuses revealed to be the primary acquisition channel

  • 4440 downloads

    90% of students in full-time education

  • +400 000 Sessions

    App usage during a 6 month period

  • 20%

    Users overseas (outside France)

« Above all, our main concern was aimed toward our ability to reach out to our students wherever they are as to make sure we are providing them with quick and reliable access to information. »

Benjamin Six, Head of Innovation and User Experience - ESSEC Business School

MAKE THE MOVE TO MOBILE CAMPUS

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